Returns & Exchanges
We want you to love your sustainable bedding, which is why we offer a 30-night sleep trial for all first-time orders. If you are not completely satisfied with your bamboo lyocell products, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like to exchange for a different color or size, receive store credit, or get a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then secure your items in the original packaging or a reusable mailer.
Drop Off and Track
Take your package to the designated carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing